Returns Policy


Our returns policy falls in line with our 60 Day Guarantee, so, if for ANY REASON you are not completely satisfied with anything you purchase from IncontinenceProducts.co.uk, you can return the items, unused and in their original, sealed packaging, for a full refund.

Our aim is to provide our customers with the best service and quality products available so we want to make sure you can return goods easily and choose alternative products if you need to.

Terms & Conditions.
1. Please do keep in mind that due to nature of the products, for hygiene reasons we cannot accept returns of any goods that are not in their original packaging or the seal of the packaging has been broken.
2. If the goods you wish to return are not faulty or damaged the delivery charges for returning the goods will be deducted from your refund.
3. Each refund is processed as soon as we receive the returned items.

This returns policy does not affect your statutory consumer rights.

Simply call us on 01255 830 500 to arrange your returns and a refund.

Thank you!